Security worker Tony Tolten on the top floor of the First Avenue Garage, where he once stopped a distraught woman from jumping. “People think all security officers do is sit around around look at cameras,” Tolten said. “No, we have to interact with the public. That’s harder than any office job in America. We’ve got to sign people in, deal with attitudes, with people not waking up on right side of bed and taking it out on security. People think it’s an easy job — it’s not.’ (Steve Mellon/Post-Gazette)