Jewish Family and Children Services senior refugee case worker Aziz Thiab, right, 25, of Monroeville, walks the Khalof-Alteara family through downtown Pittsburgh for their firsts time as he introduces them to where they will buy bus passes, take English and cultural orientation classes, get identification cards and use the library on Tuesday, Feb. 13, 2017. Pictured at left is Kholoud Alteara, 29, her husband, Nadar Khalof, center, 39, and at their son, Mohmad, 9, all now resettled in Lincoln Place after fleeing war torn Syria. (Stephanie Strasburg/Pittsburgh Post-Gazette)